At McCracken Towing, we believe every customer deserves fair, transparent, and professional service. When you call us, you have the right to:
1
Clear Pricing
Upfront explanation of rates, no hidden fees.
2
Timely Assistance
Realistic arrival estimates and updates if delayed.
3
Professional Service
Courteous, certified operators handling your vehicle safely.
4
Transparency
A clear invoice with all charges explained.
5
Choice of Destination
You decide where your car is towed (unless directed by law).
6
Support
The ability to reach us anytime with questions or concerns.
Frequently Asked Questions
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Rates depend on distance, vehicle type, and service. We provide transparent pricing before work begins
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Yes, unless police or safety regulations require otherwise. Always let us know your preferred destination.
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Times vary by traffic and location, but we’ll give you an ETA and keep you updated.
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Yes — we offer boosts, fuel delivery, lockouts, and tire changes.
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Absolutely. All operators are certified and insured for your safety.
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Cash, debit, and major credit cards. Insurance billing may be available in some cases.
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In most cases, yes. Your operator will confirm based on the situation and safety.
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If police direct a tow, it may go to a licensed impound lot. Fees are regulated by law, and we’ll explain the process.
Helpful Resources for Ontario Drivers
Have questions about your towing rights?
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